Frequently Asked Questions
Everything you need to know about GANDAIA style and service.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
GANDAIA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, durable fabrics designed to last, reducing the environmental impact of fast fashion.
Can I change or cancel my order?
Orders are processed quickly, but we can make changes or cancellations within the first hour of purchase. Please contact our support team immediately for assistance.